Casa Service


In the event of an emergency, such as loss of heating, burst water pipes or storm damage, please immediately notify us via E-Mail or under the known telephone number

Phone: (030) 85 72 81 21

Please leave a message with the description of the damage along with your name, address and call back number. Once we have received your message, we will call you back shortly and inform you of the further course of action.

In extreme emergencies, please inform the responsible licensed company or the building manager without waiting for our call-back. The contact information is located on your building bulletin board.

These companies should also be contracted directly by you in the event disasters occur on weekends or holidays, as well as outside our office hours.